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Integrated Phone System

The DMA Phone System computer module takes care of two critical processes to help bring you more business:

1. Integrated Phone System (IPS) sends out reminder calls to your customers that have scheduled an appointment which it pulls from the integrated calendar.

2. Integrated Phone System (IPS) answers the phone – checks to see if the program has the phone number so it can identify the caller, uses’s it's latitude and longitude and the calendar to find an opening in the calendar close to already set appointments. It then asks the caller which of 3 appointments would be good for them. If none are convenient for them, the caller is prompted to leave a message.

3. If IPS can not find the caller in the system, it asks them to leave a message – this program is intended to be used at night or when no one happens to be available at the time.

 

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